At MXEats, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect data when you use our platform.
Personal information such as name, username, and profile details.
Account information including login credentials and preferences.
Order-related information including items ordered, delivery address, and transaction details.
Location data required to provide delivery and location-based services.
Device and technical data such as IP address, browser type, operating system, and app usage data.
Communication data related to customer support interactions and in-app messages.
To create and manage user accounts.
To process food orders, payments, and deliveries.
To personalize user experience and recommendations.
To improve platform performance, features, and security.
To prevent fraud, abuse, and unauthorized activities.
To comply with legal and regulatory obligations.
Location data is used to identify nearby restaurants and delivery partners.
Real-time location may be used during order delivery for tracking purposes.
Location access can be managed through device settings, but limiting it may affect service functionality.
Information may be shared with restaurants and delivery partners to fulfill orders.
Payment-related data may be shared with authorized payment processors.
Data may be shared with service providers assisting in platform operations.
Information may be disclosed if required by law or to protect platform integrity.
We use technical and organizational measures to protect user data.
Access to personal data is restricted to authorized personnel only.
While we strive to secure data, no system can guarantee absolute security.
Personal data is retained only as long as necessary for service delivery and legal compliance.
Some information may be retained for analytics, dispute resolution, or fraud prevention.
Users can access and update their account information.
Users may request deletion of their account subject to legal and operational requirements.
Users can manage permissions such as notifications and location access via device or app settings.
Cookies and similar technologies are used to improve functionality and user experience.
These technologies help analyze usage patterns and maintain session security.
Users can manage cookie preferences through their browser settings.
MXEats may contain links or integrations with third-party services.
We are not responsible for the privacy practices of third-party platforms.
Users are encouraged to review third-party privacy policies separately.
MXEats is not intended for use by children under the age permitted by applicable law.
We do not knowingly collect personal data from minors.
This Privacy Policy may be updated from time to time.
Continued use of the platform after changes indicates acceptance of the updated policy.
